Help
This page will contain information regarding the media
player and other helpful tips.
If you can play the video below & hear the music, your player is
working. This player now supports both Flash (recommended) and html5 (Android, iOS, iPad &
iPhone) formats.
- Quality Monitor Graph (Flash Player only, not viewable on iOS)
- The bandwidth of the current connection, in kilobits per second
(green).
- The number of frames dropped per second (red).
- The width of the video screen (blue).
- The currently playing quality level (white). The required width
and bandwidth of this level is shown between parentheses.
- The recorded broadcasts will be online as soon as possible following
the
scheduled program (usually within one hour).
- To receive the broadcast go to "My
Account."
- Then enter your user name and password.
- Click on "My Videos"
- Then click on the Advanced Study Weekend Package under "Program
Link."
- Click on the arrow in the screen for further instructions and to
start the broadcast.
- Note there is a button on the bottom right for "Full Screen."
- There is a playlist on the bottom
of the screen for the list of lectures, click on a program title to
watch it.
- We have had few problems using a MAC, iPad or PC. Internet Explorer,
Safari, and Firefox browsers should all work. Be sure to update your Flash
player (see link above). If you are having a problem, first try clearing
your browser cache (on PC try Ctrl-F5), another
browser, and then another computer. Make sure your Flash Player & bowser
are running the most current version.
- Slow connections may experience buffering delays (start/stop of
video & audio). Try pausing the player, download the entire program,
then press play.
- If you still cannot get connected then contact
Customer Service & Website Support
Browser Support
| Internet Explorer 6/7/8 |
Flash mode |
| Firefox |
Flash mode |
| Chrome |
Flash mode |
| Internet Explorer 9 |
Flash mode |
| Safari |
Flash mode |
| Opera |
Flash mode |
| iOS (iPad/iPhone) |
HTML5 mode |
| Android |
Flash mode, if installed |
| BlackBerry |
Not supported |
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